Privacy Policy for Anulekh
Effective Date: September 16, 2026 | Last Updated: September 19, 2026
Anulekh ("we", "our", or "us") is dedicated to providing an accessible, transparent, and secure digital platform connecting visually impaired and specially-abled students with verified volunteer scribes for academic and competitive examinations across India.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Anulekh mobile application.
1. Information We Collect
A. Information You Provide to Us
- Account Registration: When creating an account as a Student or Volunteer Scribe, we collect your full name, email address, phone number, and password.
- Profile & Eligibility Verification:
- Students: Academic degree/class, subject details, examination admit card / hall ticket copies, disability type, and disability certificate (used solely to verify exam scribing eligibility under Government of India guidelines).
- Scribes: Educational qualifications, languages known, preferred exam locations, and government-issued photo identity proof (used solely for identity verification and student safety).
- Exam Assistance Requests: Exam name, date, time, subject, examination center location, and language preferences.
- In-App Communications: Messages and audio notes exchanged between matched students and scribes for coordinating exam logistics.
B. Automatically Collected Information
- Device Information: Basic device model, operating system version, and network status to ensure compatibility and accessibility support (such as TalkBack / Screen Reader optimization).
- Notification Tokens: To deliver instant alerts for scribe applications, match confirmations, and exam reminders.
2. How We Use Your Information
We use the collected information strictly for the following purposes:
- Service Delivery: Matching visually impaired students with suitable, verified volunteer scribes based on exam location, language, and subject.
- Safety & Identity Verification: Verifying that volunteer scribes are authentic and qualified before connecting them with students.
- Communication: Sending real-time status updates, match notifications, and exam reminders.
- Accessibility Enhancements: Ensuring TalkBack, screen readers, and high-contrast accessibility tools operate seamlessly.
- Customer Support: Resolving technical issues and support tickets.
3. Data Protection, Security & Sharing
- All communication between the Anulekh app and our backend servers is encrypted in transit using industry-standard TLS / HTTPS.
- Passwords are securely hashed and never stored in plain text.
- Identity and disability verification documents are accessible strictly to authorized administrators for verification purposes.
- Zero Third-Party Data Sharing: We do NOT sell, rent, trade, or share user personal data with third-party advertisers, data brokers, or marketing entities.
4. User Rights and Data Deletion
You have full control over your personal data:
- Access & Correction: You can view and update your profile details directly from the Account / Profile tab within the app.
- Account Deletion: You have the right to request permanent deletion of your account and associated verification files at any time via the app settings, or by contacting us at mrveerp16@gmail.com. Upon confirmation, all personal profiles, documents, and chat records are permanently purged from our database.
5. Contact Us